The focus is on matching the right person with the right content and also providing Interaction as a key part of the online experience.
The findings were:
Colleagues aged over 50 and those under 30 both rank "collaboration" first at 91%.
The main characteristic of these preferred modes is "interaction", echo of the 70:20:10 model: informal, social, formal.
Beyond web search, we're focussing on facilitated learning, working with subject matter experts, mentoring, coaching, management support and peer to peer activity.
Examining this from a Learning & Development perspective, from the same survey: this data presents the gaps you report between what you want to deliver and capability.
|Live online delivery||94||30||64|
|Coaching and mentoring||96||52||44|
This represents considerable opportunity cost.
These L&D capability gaps correspond directly with the methods that modern workers are looking for. Your aspirations match those of your colleagues.
Josh Bersin, of Deloitte reports the range of technology available and bringing it together in one place is a big challenge for L&D. He observes the emergence of "Integrated Learning Platforms". We will be analysing the implications of this next and in our insight briefing series.