Boost Learner Engagement with AI

The Role of AI in Continuous Feedback and Learner Support

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Continuous feedback and learner support are vital for achieving successful learning outcomes with workplace learning. They ensure that learners stay engaged, motivated, and on the right track, ultimately leading to a more effective and enjoyable learning experience.

But how do you provide continuous feedback and support remotely? For individuals each with different learning objectives and timescales? AI capabilities are playing a transformative role in making continuous feedback and support a reality for all online learners within an organisation.

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Automated Engagement

Some learning platforms can provide encouraging notifications based on a learner’s progress and successes. The platform will assess both the progress and performance of each learner and automatically send encouraging messages to keep the learner on track.

The most effective form of automated engagement is automated nudges when they are needed. For example if a learner needs to complete a learning initiative by a certain date, the nudges can be activated. Thus helping to ensure staff complete their learning objectives in time, without the need for human intervention. It can provide appropriate nudges based on a learner’s progress. 

The vLearning Platform has such capabilities. Check out the capabilities of the admin side of our platform here.

Real-Time Feedback

To provide real-time feedback on a learner’s progress and performance, is only possible with a platform that has learning workflows. A learning workflow can be set up for a specific learning need, with a range of learning activities from courses to videos and more, all in one place (see vLearning). When learning is made accessible in such a format, the learner can easily see how they are progressing through their learning objective against their deadline.

Perhaps more importantly is the feedback on their ability to apply the learning. A learning workflow contains the ability to assess performance, such as quizzes, assignments, coaching and other activities. This helps learners to see their mistakes and improve their understanding and application of the learning. Some of this feedback can be instantaneous, such as quizzes. Other forms of feedback can be more personalised through individual feedback on assignments and virtual coaching.

The ability to track performance and provide feedback, provide real-time visibility for the Learning Manager. The analytics tools in our vLearning platform show clear visibility on progress and performance of teams. It highlights sticking points for both individuals and groups. As well as showing the real business impact of your learning initiatives. 

Find out more about the vLearning Platform here.

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Virtual Tutors

It is also possible to create AI-powered virtual tutors who offer personalised support and instruction, helping learners understand complex concepts and stay on track with their studies. 

This is not yet a commonly used function in learning platforms and should be implemented with caution due to risk of ‘disengagement’ due to AI content lethargy. At present we at vLearning do not feel that the capabilities of virtual tutors are yet fit for purpose. As such we have implemented all of the above as a more effective intervention for learners to enable their application of learning. 

However, we expect to see virtual tutor capabilities improve in the coming years.

How to activate AI for continuous feedback and learner support

At vLearning Solutions we have developed and refined our learning platform to optimise engagement and performance for your learners. Our nudging tools enable the automation of continuous feedback and learner support. This includes the nudges described in this article and more. Get in touch to find out more. 

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