
AI Chat for Learners
Realistic, AI-driven conversation practice, built into your learning

Realistic Workplace Conversation Practice
Place learners in a realistic, branching conversation with an AI character, so they can practise difficult workplace conversations in a safe space and at their own pace.

Create a challenge and a mood
Each conversation is private and one to one. The platform plays the other person, in
role, complete with their own mood and manner, and responds to whatever the learner
chooses to say.
The character also holds a firm line, so it will end the conversation if a learner becomes aggressive or abusive.
What Makes AI Chat so Impactful?
Scenario-led Learning Practice
The designer writes the brief and the character. The conversation then adapts to what the learner actually says, rather than following a fixed script.
Type or speak your chat input
Learners respond in their own words, by keyboard or by voice. There are no multiple-choice answers to game.
Safe to practise
Mistakes carry no real-world cost, so learners can try different approaches and build confidence before the conversation counts.
What the learner sees
The learner reads the scenario, then the character opens the conversation in role. From there the exchange is theirs to shape, one message at a time.
Private and one to one
Each conversation belongs to the learner alone. The platform plays the other person.
In their own words
Replies are typed or spoken aloud, and the character answers each one in role.
A record to keep
When the conversation ends, the full transcript can be downloaded as a record.
Built for the conversations that are hard to rehearse
Any workplace conversation that is difficult to practise safely is a candidate. One scenario can be reused across a whole cohort, and a new one written in minutes.
Feedback and appraisals
Rehearse honest, specific feedback before giving it for real.
Coaching and mentoring
Practise asking and listening, not just telling.
Customer and complaint handling
Meet frustration and objections without a real customer at risk.
Sales and negotiation
Try different approaches with the same buyer, again and again.
HR, conduct and wellbeing
Approach sensitive subjects with care and consistency.
Onboarding and leadership
Let people practise everyday and high-stakes exchanges alike.
A complete loop with AI chat practice
AI Chat is at its most powerful combined with other activities in the same workflow, so a conversation becomes something you can measure, reflect on, and improve.
A complete loop with AI chat practice
AI Chat is at its most powerful combined with other activities in the same workflow, so a conversation becomes something you can measure, reflect on, and improve.
AI Practise Chat
The learner works through the AI Chat scenario.
Evaluate the Conversation
An assessment scores the transcript against your criteria.
Reflect on Improvements
The learner uploads notes or an action plan to apply at work.
Improve with Coaching
A manager or coach reviews the practice and gives feedback.
AI Practise Chat
The learner works through the AI Chat scenario.
Evaluate the Conversation
An assessment scores the transcript against your criteria.
Reflect on Improvements
The learner uploads notes or an action plan to apply at work.
Improve with Coaching
A manager or coach reviews the practice and gives feedback.
Pair the downloadable transcript with an assessment, and a practice conversation becomes evidence of performance.
Creating Scenarios & Tackling Skills Gaps with AI Chat
Formal training tells people what good looks like.
AI Chat lets them practise it, as often as they need, before it matters at work.
Find out more about creating scenarios & tackling skills gaps with AI Chat.


