AI Chat for Learners

Realistic, AI-driven conversation practice, built into your learning

Practice chat with AI bot in learning environment, screen shot of how this looks in the vlearning platform
AI Conversation Practice Team Management Example

Realistic Workplace Conversation Practice

Place learners in a realistic, branching conversation with an AI character, so they can practise difficult workplace conversations in a safe space and at their own pace.

2 AI bots for practice chat with their own character and mood and challenge. One disgruntled customer and another distracted team member

Create a challenge and a mood

Each conversation is private and one to one. The platform plays the other person, in role, complete with their own mood and manner, and responds to whatever the learner chooses to say.

The character also holds a firm line, so it will end the conversation if a learner becomes aggressive or abusive.

What Makes AI Chat so Impactful?

Scenario-led Learning Practice

The designer writes the brief and the character. The conversation then adapts to what the learner actually says, rather than following a fixed script.

Type or speak your chat input

Learners respond in their own words, by keyboard or by voice. There are no multiple-choice answers to game.

Safe to practise

Mistakes carry no real-world cost, so learners can try different approaches and build confidence before the conversation counts.

What the learner sees

The learner reads the scenario, then the character opens the conversation in role. From there the exchange is theirs to shape, one message at a time.

Private and one to one

Each conversation belongs to the learner alone. The platform plays the other person.

In their own words

Replies are typed or spoken aloud, and the character answers each one in role.

A record to keep

When the conversation ends, the full transcript can be downloaded as a record.

Practice chat with AI bot in learning environment, screen shot of how this looks in the vlearning platform

Built for the conversations that are hard to rehearse

Any workplace conversation that is difficult to practise safely is a candidate. One scenario can be reused across a whole cohort, and a new one written in minutes.

Feedback and appraisals

Rehearse honest, specific feedback before giving it for real.

Coaching and mentoring

Practise asking and listening, not just telling.

Customer and complaint handling

Meet frustration and objections without a real customer at risk.

Sales and negotiation

Try different approaches with the same buyer, again and again.

HR, conduct and wellbeing

Approach sensitive subjects with care and consistency.

Onboarding and leadership

Let people practise everyday and high-stakes exchanges alike.

A complete loop with AI chat practice

AI Chat is at its most powerful combined with other activities in the same workflow, so a conversation becomes something you can measure, reflect on, and improve.

A complete loop with AI chat practice

AI Chat is at its most powerful combined with other activities in the same workflow, so a conversation becomes something you can measure, reflect on, and improve.

AI Practise Chat

The learner works through the AI Chat scenario.

Evaluate the Conversation

An assessment scores the transcript against your criteria.

Reflect on Improvements

The learner uploads notes or an action plan to apply at work.

Improve with Coaching

A manager or coach reviews the practice and gives feedback.

AI Practise Chat

The learner works through the AI Chat scenario.

Evaluate the Conversation

An assessment scores the transcript against your criteria.

Reflect on Improvements

The learner uploads notes or an action plan to apply at work.

Improve with Coaching

A manager or coach reviews the practice and gives feedback.

Pair the downloadable transcript with an assessment, and a practice conversation becomes evidence of performance.

Creating Scenarios & Tackling Skills Gaps with AI Chat

Formal training tells people what good looks like.
AI Chat lets them practise it, as often as they need, before it matters at work.
Find out more about creating scenarios & tackling skills gaps with AI Chat.

AI Conversation Practice -- Customer Service Example
AI Conversation Practice Factory Health and Safety Example

Give your learners the vLearning experience